Learn how mmok collects, uses, and protects your personal information — all explained in plain English.
Welcome to the mmok platform. Our Privacy Policy ("Policy") describes how we handle your personal information. By using our website or mobile app, you agree to this Privacy Policy.
Mmok believes that the privacy of your personal information is a fundamental right. We collect your data solely to provide essential services, ensure security, and improve your gaming experience. Your information is never sold or shared unnecessarily.
Our Core Commitment: Complete transparency in how we collect your data, strict limits on how we use it, and the highest standards in protecting it — these are the three principles mmok stands by.
This Privacy Policy applies to all mmok services — including the main website, mobile app, live chat, and email communications.
Mmok collects your information through various means. Below is a breakdown of the types of data we collect.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Verification & Notifications |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Device Information | IP address, browser type, device model | Security & Fraud Prevention |
| Gaming Information | Betting history, game sessions, wins & losses | Service Improvement & Responsible Gaming |
In addition to information you provide directly, we also collect certain data automatically — such as time spent on the site, pages visited most, and games played most. This data is used primarily to improve our services.
Mmok uses your information only for specific purposes. A full list of how we use your data is provided below.
Important: We never sell your information to third parties for marketing purposes. You can opt out of mmok's own promotional communications at any time.
Mmok does not sell your personal information to third parties. However, there are specific circumstances under which we may share your data.
Mmok signs strict Data Processing Agreements (DPA) with all third parties. They may only use your data for specified purposes and in accordance with mmok's instructions.
Mmok uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security, cache | Cleared at end of session |
| Functional Cookies | Remembering language preferences and UI settings | 1 Year |
| Analytics Cookies | Site Usage Statistics | 2 Years |
| Security Cookies | Fraud detection and prevention of multiple accounts | 6 Months |
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.
Mmok follows the highest industry standards to protect your data. Our security framework operates on multiple layers.
In the event of a data breach: In the event of a data breach, mmok will notify affected members within 72 hours and take immediate protective measures.
Mmok does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
Once the retention period expires, data is securely deleted or anonymised so that you can no longer be identified.
As an mmok member, you have several important rights over your personal data. We respect these rights and are here to help you exercise them.
You can request a full copy of the information we hold about you. We will provide it within 30 days.
If any of your information is inaccurate, you can request a correction. Data will be updated once verified.
You may request deletion of your data where no legal obligation requires its retention. This applies when closing your account.
You can request a download of your data in a standard format (CSV/JSON).
You may request to restrict the use of your information for specific purposes.
You can object to marketing communications or profiling, and we will stop them.
To exercise your rights: Email us at support@mmok.app or reach us via live chat. We will respond within 30 days.
Third-party game providers and payment services on the mmok platform operate under their own privacy policies. Using those services may mean their policies apply to you as well.
Mmok strictly prohibits registration by anyone under the age of 18. We do not knowingly collect any information from minors.
If mmok becomes aware that a minor's information has been collected inadvertently, the account will be closed immediately and all associated data permanently deleted. Parents or guardians may contact us at support@mmok.app.
Mmok may update this Privacy Policy as needed. For significant changes, we will notify members in advance via email or platform notification.
Tip: Please revisit this page periodically to stay informed about our latest Privacy Policy.
For any privacy-related questions, concerns, or complaints, please contact our Data Protection team.
Our security framework that keeps your data safe
Every transaction and piece of personal information is protected with 256-bit SSL encryption. Your data cannot be intercepted in transit.
An OTP is sent to your mobile on every login. Even if someone knows your password, they cannot access your account without the OTP.
Mmok only collects information that is genuinely necessary to provide our services. We do not request or retain data beyond what is needed.
Independent security experts regularly audit our systems. Any vulnerabilities found are addressed immediately.
Our rigorous KYC process ensures every account belongs to a real person, helping prevent fraud and money laundering.
What data we hold, why we hold it, and how long we keep it — everything is detailed on this page. No hidden agendas.
Your privacy is always protected at mmok. Register with confidence and enjoy the best gaming experience in Bangladesh.